About

Omar Pera Mira is a seasoned entrepreneur and product leader with over 13 years of experience in the tech industry. He is currently the CEO and Co-founder of reply.ai, a company that develops AI-powered self-service solutions that scale customer service for B2C brands. The company is known for its industry-leading chatbots for companies such as The Cosmopolitan Of Las Vegas, Unilever, and Vail Resorts. Under his leadership, reply.ai was acquired by Kustomer, where he now serves as a Product Manager. Prior to reply.ai, Omar co-founded perops, a bootstrapped app development company that reached tens of millions of mobile users. He also worked as a Tech Lead at Pixable, where he was responsible for a team of seven developers and improved the stability and quality of the frontend and CMS. He established a code quality mindset among developers and QA, added continuous integration and unit testing, and led the backend team of a Pixable child product, Photofeed. Omar holds a MSc in Computer Science from Universidad Politécnica de Valencia, where he developed a strong foundation in AI, backend development, and software engineering. He is also well-versed in frontend development, integration, and QA, with a proven track record of delivering high-quality products. Omar's technical expertise includes AI, backend development, CI/CD, Java, frontend development, and QA. He is a senior software engineer with a strong focus on building scalable and reliable products. His experience in founding and scaling successful startups, combined with his technical expertise, makes him a valuable asset to any organization looking to build innovative and customer-centric products.